Why Your Business Needs to Archive Text Messages

Businesses nowadays – whether they are small ventures or big enterprises – should look into an important feature that they need to implement soon: a text message archiver. It may be a bit of a stretch to think that this tool to archive text messages can be highly important and useful for your business, but trust us when we say that it is a highly-underestimated tool than can be vital for your business when the situation calls for it.

Why Would I Want to Archive Text Messages?

Many business owners choose to have a text message archiver for security and reputation. It helps make sure that your company has its privacy in check and nothing goes out without a trace. It also allows business owners to track the transactions and conversations that go on with their business to keep themselves updated.

It is also surprisingly crucial in making sure that you can produce text-based evidence for events that you are required to present them in court in certain cases. The presence of a text message archiver may just mean the difference between a lawsuit won and a lawsuit drastically lost.

With the data explosion in recent years, archiving has come to the forefront as organizations search for a feasible solution that will help them maintain and produce different types of data without needing to augment their on-premise IT capabilities.

Nowadays, these implications have become much more pronounced as texting, chat apps, and smartphones have risen to be a common part of day-to-day operations of most business across different industries. And to keep it in check, a text message archiver may just be your solution.

Key Reasons to Archive Text Messages

Here are the key takeaways on the top reasons why your organization’s text messages need to get archived:

Regulatory Compliance

Almost all industries have some sort of regulatory compliance concerning the need for organizations to retain and produce content. These regulatory obligations often exist in industries like financial services, insurance, healthcare, energy, utilities, government, and life sciences.

With that said, even organizations outside these sectors also have an obligation to retain and manage certain types of data such as financial documents, certain types of email correspondence, employee records, and communication with clients – including text messages and chats.

Supporting Court Case and eDiscovery

Being involved in a legal action of some sort is the last thing that many business owners want to see happen, but in reality, it takes place a lot in the business landscape.

Whether as a plaintiff, as a defendant, or as an interested third-part, companies and organizations can rely on archived information such as text messages in case they need to pursue a legal action or defend themselves from one.

End-User Self-Service

Archiving allows the people within your business to access older content without the need to store them on a live server or in the device’s storage.

Retention of Corporate Memory

Having a mobile archiver in your business gives you the ability to retain relevant information to maintain an appropriate record of an organization’s history.

Learn more about why your organization needs to archive text messages with this infographic by TeleMessage.

Why Your Business Needs to Archive Text Messages

Top Reasons Why Your Business Needs to Archive Text Messages

Author Bio

Why Your Business Needs to Archive Text Messages - Pinchas LevinsonThis article & infographic on why to archive text messages was contributed by Pinchas Levinson. Pinchas, TeleMessage Digital Marketing Manager, is a seasoned professional in the fields of secure and mass messaging and text message archiving. With over 20 years experience supporting software and hardware development environments, his deep and broad technical background ensures high value to his educated commentary on industry developments.